Toggle menu

Revenues and Benefits systems unavailable

The Revenues and Benefits systems are currently unavailable due to essential maintenance. Service is expected to resume later today. We apologise for any inconvenience.

Concerned about an adult?

In an emergency, if someone is in immediate danger of harm, call the police on 999.

If you think there has been a crime but it is not an emergency, call the police on 101.


If you are concerned that an adult is being abused or neglected, you can:

For out-of-hours social care and safeguarding emergencies, contact the Emergency Duty Service on 01344 351999.

You can read more about reporting your concerns here.
 

If you're concerned about a child, see our Concerned about a child? page.
 

If someone tells you they are being abused

Do:

  • stay calm and listen
  • take what you are being told seriously
  • offer support to help them stop the abuse happening
  • be aware that medical or other evidence might be needed
  • make a written note of what you have been told
  • contact Adult Social Care without delay

Do not:

  • press the person for more details
  • assume that someone else will take action
  • contact the alleged abuser
  • promise to keep it a secret